Privacy Policy

This is the privacy policy for Antonia Higgins t/a Tranquillo Coaching.

1. Background

This document describes how Antonia Higgins, the data controller, collects, uses and protects your information.

2. How I collect your information

When you visit my website, it may automatically collect the following information: Website visit information using Google Analytics. This may include: the date and time of website visits, the content viewed or searched for and the length of time certain pages are viewed.

When you visit this website you will be offered options of receiving free guides, videos and webinars.  I collect your email address so as to send you these products.  By opting in you choose to join Tranquillo Coaching's mailing list.  You can unsubscribe from the mailing list at any time by clicking the unsubscribe button at the footer of any of our emails.

3. The type of information I hold

  • When you subscribe to my email list I hold your email address.

  • When you book a service with me, I will hold your email address and phone number as a way to contact you regarding sessions.

4. How I use your information

'Email Subscribers' 

Tranquillo Coaching operates an email list which is used to list subscribers who are interested in reading my materials and participating in my coaching activities.  All email addresses are held securely in a password protected platform and never passed to a third party. 

All subscribers to my email list have the opportunity to opt out at any time. The option to opt out by clicking on a hyperlink is available at bottom of all my email campaigns. If you wish to email me and request an opt out from Tranquillo Coaching's email mailing list please contact admin@tranquillo.group.

'Coaching Clients'

All coaching clients will be asked to provide an email address and a phone number.  This information will be used to arrange coaching calls, provide additional support and send payment invoices.

I process your information for the following legitimate business interests:

  • Keeping you up to date with blogs

  • Offering you access to free helpful material to help enhance your business 

  • To remind you of coaching services I offer 

5. Who I share information with

I will not share your personal information with third parties.

6. Storing your information

My mailing list is provided by Mailchimp which is located in the UK and adheres to standards equivalent to that required by GDPR Legislation.

7. How you can access your information

You can email admin@tranquillo.group requesting a document containing all your information stored.

8. Your rights

You have the right to:
* To withdraw consent for Tranquillo Coaching to store your personal information.
* The right to lodge a complaint with the Information Commissioners Office

If you are not satisfied with the way we are using your information or how we have responded to any request, you have the right to complain to the Information Commissioner’s Office at www (https://ico.org.uk/).ico.org.uk (https://ico.org.uk/)

9. Use of cookies

I use cookies and similar technologies on our website. Cookies are small text files that may be stored on your computer or mobile device when you visit Tranquillo Coaching's website. 

10. Links

This website contains links to other external websites. Please be aware that Antonia Higgins is not responsible for the privacy practices of such other sites. I encourage you to be aware of this when you leave my site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Tranquillo Coaching. 

11. How I will tell you about future changes to this privacy notice

Future changes to Tranquillo Coaching's privacy notice will be communicated to you via my mailing list.

12. ​How to contact me

If you have any questions or concerns about our use of your personal information please email admin@tranquillo.group

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